Reactive Maintenance
Breakdowns don't wait for a convenient moment. Our reactive maintenance service gets a qualified engineer to you fast — minimising downtime and getting your kitchen back up and running.
Response Times
Our SLA tiers are designed around the operational demands of commercial kitchens.
How It Works
A simple, transparent process — you're kept informed at every stage.
Contact us by phone or via our website chat. We triage your fault immediately and confirm your SLA.
Your nearest available engineer is dispatched. You receive confirmation with an ETA.
Our engineer arrives with a fully stocked van. With an 85%+ first time fix rate, most faults are resolved on the very first visit.
A full digital report is sent to you — fault details, parts used, engineer notes, and next steps.
What We Cover
Our engineers are trained and certified across every major brand and equipment type.
Rational, Convotherm, Merrychef, MKN, Falcon and all other major brands.
Countertop fridges, blast chillers, ice machines and display cases.
Hobart, Winterhalter, Meiko, Electrolux — hood type, rack, undercounter and flight machines.
Gas and electric fryers, griddles, chargrills, salamanders and bratt pans.
Food processors, mixers, slicers, vacuum packers, and holding equipment.
Gas Safe registered engineers. Full compliance checks and certification available.
Call us directly for immediate assistance — or use our website chat to log a breakdown and we'll get an engineer to you fast.